At Kore Outdoor Ltd. (“Kore Outdoor,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information in connection with SMS communications. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you opt in to receive SMS communications from us.
By providing your consent to receive SMS communications, you agree to the terms outlined in this Privacy Policy.
SMS Terms And Conditions: Upon messaging opt-in, the end user agrees to receive messages from Kore Outdoor Ltd. regarding communications and transactional alerts. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at +1-800-671-9963 option 2.
1. Types of Information We Collect
When you opt in to receive SMS communications, we may collect the following types of personal information:
- Mobile Phone Number: Your mobile number provided during the opt-in process.
- Additional Data: Information provided voluntarily, such as your name, preferences, or location, if applicable.
2. How We Collect Your Information
We collect your information solely with your explicit consent, obtained through one of the following approved methods:
- Verbal Consent: You provide verbal authorization to receive SMS communications.
- Online Form Submission: You enter your mobile phone number in a form on our website.
- Public Source: Your contact information is publicly available and voluntarily provided.
- Point-of-Sale (POS) or On-Site Sign-Up: You opt in while engaging with a Kore Outdoor representative or system.
- Keyword Messaging: You initiate communication by sending a designated keyword to our SMS platform.
- Interactive Voice Response (IVR): You provide consent during an automated phone interaction.
Kore Outdoor adheres to applicable consent laws and uses only some of these methods to collect SMS communication consent.
3. How We Use Your Information
Your mobile number and any other collected information will be used solely for the following purposes:
- Sending SMS communications, including product updates, promotions, or other relevant information.
- Responding to your inquiries or support requests sent via SMS.
- Providing transactional alerts related to your interactions with Kore Outdoor, such as order updates.
4. Sharing Your Information
We are committed to protecting your privacy. Information collected for SMS communications will not be sold, rented, or disclosed to third parties for marketing purposes.
Permitted Disclosures:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your information may be shared only in the following circumstances:
- Service Providers: With trusted partners who help us send SMS communications or provide related support services. These providers are contractually obligated to protect your information and use it solely for the agreed purposes.
- Legal Compliance: When required to comply with applicable laws, regulations, subpoenas, or court orders.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner under the same terms of this Privacy Policy.
5. Your Rights and Choices
You have control over your SMS communication preferences, including the following rights:
- Opt-Out: You may opt out of receiving SMS communications at any time by replying “STOP” to any message you receive.
- Access and Deletion: You may request access to or deletion of your information by contacting us directly at the details provided below.
6. Data Security and Integrity
We implement reasonable technical, administrative, and physical safeguards to protect your SMS-related information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to employ industry-standard measures to ensure data integrity.
7. Notice for California Residents
Under California Civil Code Section 1798.83, California residents may request information regarding the disclosure of their personal information to third parties for the third parties’ direct marketing purposes. Kore Outdoor does not disclose personal information collected for SMS communications to third parties for direct marketing purposes.
California residents may also request access to or deletion of their personal information. To make such a request, please contact us using the details below:
CA Privacy Rights
Kore Outdoor (US) Inc.
4230 Lake Ave
Fort Wayne, IN 46815
United States
In your request, please specify that it pertains to SMS communications and include any relevant details to help us address your request.
8. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in technology, industry practices, or regulatory requirements. Material changes will be communicated to you through updated SMS communications or other appropriate means.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy for SMS Communications, please contact us:
Canada: Kore Outdoor Ltd.
Email: [email protected]
Mailing Address: 6000 Saint-Laurent, QC, H4S 2B5 Canada
United States: Kore Outdoor (US) Inc.
Email: [email protected]
Mailing Address: 4230 Lake Ave, Fort Wayne, IN 46815 United States
United Kingdom: Kore Outdoor Europe Limited
Email: [email protected]
Mailing Address: Adrenalin House, Farningham Road, Crowborough, United Kingdom, TN6 2JD
